Privacy Policy
Klayta Group, LLC
Effective Date: July 1, 2026
Klayta Group, LLC ("Klayta," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use the Klayta website, applications, and related services (collectively, the "Platform").
By using the Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
When you create an account or use the Platform, we may collect information including: name, email address, password (stored in encrypted form), profile photo, biography, company name (Brands), social media usernames and links, creator categories, self-reported follower counts, average views, pricing information, portfolio links, campaign preferences, messages sent through the Platform, reviews and ratings, support requests, and other information you voluntarily submit.
B. Payment Information
Payments are processed by Stripe, Inc. through Stripe Connect. Klayta does not collect or store your bank account information, full payment card information, tax identification numbers, or government-issued identification submitted during Stripe onboarding. That information is collected and maintained by Stripe in accordance with Stripe's own Privacy Policy. Klayta stores only information necessary to administer your account, including Stripe account identifiers and onboarding or payout status.
C. Automatically Collected Information
When you use the Platform we may automatically collect: IP address, browser type, device information, operating system, log files, session information, pages visited, time spent on pages, referral URLs, error reports, and cookies and similar technologies.
2. How We Use Information
We use your information to: create and maintain user accounts; operate the Platform; facilitate Deals between Brands and Creators; process escrow payments; communicate with users; administer disputes; verify Platform activity; prevent fraud; detect abuse; enforce our Terms of Service; improve Platform functionality; respond to support requests; comply with legal obligations; and protect the rights, safety, and property of Klayta and its users.
3. Platform Messaging
Messages exchanged through the Platform may be monitored, reviewed, retained, and used for purposes including: investigating Terms violations; detecting fraud; preventing abuse; administering disputes; protecting users; complying with legal obligations; and improving Platform safety. Users should not expect Platform messaging to be private as between themselves and Klayta.
4. Creator Profiles
Creator profiles may contain information made publicly available by the Creator, including: display name, profile photo, biography, social media links, creator categories, self-reported follower counts, average views, reviews, ratings, and portfolio links. Users are responsible for information they choose to make publicly available.
Leaderboard Display
By creating a Creator account on Klayta, you acknowledge and consent that if your account reaches the top 10 ranking on the Klayta Leaderboard (overall or by niche), your public profile information - including your display name, avatar, niche, verified badge, tier badge, average rating, and completed deal count - may be displayed publicly on the /leaderboard page. This display is based on your verified deal activity on the platform. You may opt out of leaderboard display at any time by contacting us at legal@klayta.com or by adjusting your privacy settings when that feature becomes available.
5. Reviews
Reviews submitted following completed Deals are publicly displayed on user profiles. If an account is deleted, reviews may remain associated with a "Deleted User" profile to preserve transaction history.
8. Data Retention
We retain information only as long as reasonably necessary for: operating the Platform; maintaining transaction history; resolving disputes; complying with legal obligations; and enforcing agreements. Certain records relating to completed Deals may be retained after account deletion.
9. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Choices
You may: update profile information; change account settings; delete your account; and unsubscribe from marketing emails. Administrative emails relating to Deals, payments, disputes, and account security may still be sent as necessary.
11. Children's Privacy
The Platform is intended only for individuals at least eighteen (18) years old or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
12. International Users
The Platform is operated from the United States. If you access the Platform from another country, you understand your information may be transferred to and processed in the United States.
13. California Privacy Rights
If applicable law provides additional privacy rights, including rights to access, correct, delete, or obtain information regarding personal information collected, users may contact us using the information below. Klayta does not sell personal information.
14. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time. Material changes will be communicated through the Platform or by email before becoming effective where required by law. Continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact
Questions regarding this Privacy Policy may be directed to:
Klayta Group, LLC
Email: legal@klayta.com
